Survey on how the TGA can improve the way consumers and health professionals access information on therapeutic goods and report adverse events

Closed 1 Mar 2024

Opened 9 Feb 2024


As the national regulator for therapeutic goods (medicines, medical devices, vaccines, etc.), we hold a substantial amount of information about them across their lifecycle. Some of the information, for example safety updates and recall information, are available to the general public on our website and social media channels.

We have also produced specific information for consumers and health professionals. This includes information about travelling with medicines or medical devices, five questions patients can ask their health professional before they get a medical implant, or prescribing unapproved therapeutic goods.

We are interested to hear about your experience in accessing this information and the type of information that you, as consumers and health professionals, would find most useful. We are also interested in knowing what platforms or mechanisms (e.g., app, TGA website, social media) would be best to share this information.

This survey also seeks feedback about your experience of reporting therapeutic good-related adverse events to us. Adverse events are unintended and sometimes harmful occurrences associated with the use of a therapeutic good. This includes side effects to medicines and vaccines or problems involving medical devices.

When you report an adverse event, it helps us monitor the safety of the product and identify issues earlier. Information on how to report adverse events is available for consumers and health professionals on the TGA website.

We will use your feedback to consider ways to make it easier for consumers and health professionals to find information about therapeutic goods and to report adverse events related to them.

If you would like to provide your views, please complete this survey by 11:59pm on 1 March 2024.


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