Digital mental health tools: Service provider survey

Overview

The Therapeutic Goods Administration (TGA) is reviewing the regulations that apply to digital mental health tools (DMHTs). DMHTs are software products including apps, websites, or platforms, that offer assessments, therapy, or self-management strategies to support mental health care.

We are seeking information on software and DMHTs in use by digital mental health service providers accredited to the National Safety and Quality Digital Mental Health Standards. A better understanding of the accredited landscape will help us to take the circumstances of accredited providers into account when developing regulatory options for DMHTs.

Your responses will ONLY be used for the following purposes:

• to inform refinements to our regulatory framework; and
• as a point of contact for future consultation on refinements that may impact you.

Participation is completely voluntary, with no impact on your accreditation. We also will not use the information collected in this survey for any regulatory action by the TGA. Information collected in this survey will not be used for conducting compliance or enforcement activities.

The survey will take approximately 8–10 min to complete. Most questions are mandatory, but depending on your responses, some questions will be automatically skipped.

The survey start button is below the Privacy Notice.

Privacy Notice
Your personal information is protected by law, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).

Who is collecting your personal information?
Your personal information is being collected by the Department of Health, Disability and Ageing (the department/ we).

What information is being collected?
We will collect your organisation’s name and email address.

Why does the department collect your personal information?
We collect your personal information for the purpose of contacting you for future consultations on regulatory refinements that may impact you.

What would happen if the department did not collect your personal information?
If you do not or are unable to provide your personal information the department may be unable to contact you about future consultations that may impact you.

Access to and correction of your personal information
The department’s privacy policy contains information about how you may access and seek correction of your personal information.

Privacy complaints
The department’s privacy policy contains information about how you may complain about a breach of the Australian Privacy Principles or the Australian Government Agencies Privacy Code and how the department will deal with complaints.

Overseas disclosure of your personal information
We will not disclose your personal information to any overseas recipients.

Further information
You can read the department’s privacy policy here. You can obtain a copy of the APP privacy policy by contacting the department using the contact details set out at the end of this notice. 

Consent
If you are providing the department with personal information about another individual, unless you are authorised to consent on their behalf, you will need to inform that individual of the contents of this notice, and obtain their consent to the department collecting their personal information.

Contact details
If you wish to contact the department about a privacy-related matter, including questions about this notice, please contact the department’s Privacy Officer by one of the following methods:

• Post
  Privacy Officer
  Department of Health, Disability and Ageing
  23 Furzer Street
  WODEN ACT  2606
• Email
  privacy@health.gov.au
• Telephone
  02 6289 1555